Your customer is doing your Local Internet Marketing for you

Here at iTotalMarketing we believe in customer services, we think the secret of  success lies  in a wonderful customer services. I have been in IT industry for 17 years and have 3 years on  Internet Marketing, I can say without fail that  a fantastic Customer Services  goes a long way to create loyalty and faithful followers. But how do you achieve this level of service?

• We pay real attention to the customers feedback
• We meet with them monthly to listen to their views about our service
• Every new products we give them to the customers to trial it for free for us
• We complete every two month feedback report (which is a survey but that goes deep into how the customer use our products)

Everybody loves getting something free, when you take a new customer we provide them with a free SEO Report of their website that make us very lovable. The use of free SEO reports creates a real bond  between us and our customers, this allows our customers to do lots of publicity for us because that report is very expensive to produce, however we bear the cost for our customers,  this reports also show them the areas that we need work hard in order for them to rank very well. This has also enable us to get new clients from our existing customers who refer them to us because they feel they can trust us with their business. We would love to give them also a free Marketing article that will promote their business, but at moment we are working on the best strategy to achieve this.

Our goal is to gather the maximum available online  information and create a SEO free reports that shows the areas that we can focus to improve your online presence. We have had an instance where the customer took this report to our competition and ask them to fix the issues that we found, but after running our tools three months later we found, that they were able to fix two issues out of five issues that our Free SEO report pointed out. As a result the customer website was still ranking poorly.

Google the keywords  tool is a very powerful tool that help us put together a very comprehensive  SEO free report a for the customers. We make sure that in this report we explain technical terms in a very basic language that is not technical. These SEO reports use facts and figures to convey information that you need to make your website a  real online portal for your business.  We also spent 1 hour explaining this SEO report so they know that this is not a scam.

As a result of these extra services given to the customers, we are gaining lots of repeat business from existing customers who will happy recommend your services to a friend, vendor and distributor.

For more about our strategies visit us at iTotalMarketing